… of the program, strategic opportunities were defined in governance, sales & marketing, work-shop efficiency, logistics, and headquarter operations. The business case established a profitable growth plan and priorities for the next 2 and 5 years.
… mission, vision, values and employee satisfaction were addressed from the outset. The three waves of coached implementation across the different outlets focused on profitability, professionalism and top-service, while at the same time the company was trained in running their own improvement projects.
… had primary focus on accelerated growth, expansion and customer value differentiation.